How do you verify lead quality before transfer? (credit score, equity position, loan amount)

Our Reps are all trained as per the experience, they ensure they ask all these questions from the customer to verify we have the right prospect.

What specific refinance criteria do you screen for? (rate reduction threshold, cash-out needs)

The Criteria is based on the Minimum rate, Balance, they should not have late payments in 1 year, No Refinance in the last 1 year, No Bankruptcy or foreclosure in 3 years, and should be interested to pull some cash, credit, and monthly payments.

What percentage of transferred leads are serious borrowers vs. rate shoppers?

It all depends on the proposal given, but we try to have the highest percentage of serious buyers.

How recent are leads when transferred? (minutes/hours old)

They are minutes and seconds old.

What channels generate these refinance leads? (paid search, social media, organic)

These are all opt-in leads from all social sources.

What percentage of leads come from rate-and-term vs. cash-out refinance interest?

Depends on the market. Right now we focus on the cash-out refinance.

How do you differentiate between purchase and refinance intent?

We only do refinance intent and not purchase.

Can you provide case studies from lenders with similar business models?

You can visit our website for various references.

What's your pricing model? (per transfer, per qualified call, per closed loan)

It all depends on the module—FHA, VA, or Conventional—and also on the filters from the buyers.

Do you offer performance-based pricing or money-back guarantees?

All leads are based on the per call price, and any lead that does not match the pre-decided filters is not counted as billable.

Are there volume-based discount tiers?

No, for us the price remains the same, as we do not hamper quality whether you buy 1 or 100 leads.

How do you handle disconnected numbers or wrong parties?

These are all live transfers, hence no disconnected numbers.

What's your refund policy for non-qualifying leads?

Any lead not matching the filters is not qualified.

How do you ensure TCPA/FCRA compliance for live transfers?

All leads we dial are opt-in, ensuring we have the consent needed to call them and take details.

What disclosures do consumers receive before being transferred?

We inform consumers that this is not a sales call and that we are offering a quote to help them get the best deal.

How do you handle Do Not Call list compliance?

We are registered with the National DNC and have our own SAN Number. Anyone who requests to be added is passed to our internal DNC team.

What's your service level agreement for lead transfers?

We have an IO and Master Agreement that we send to buyers.

How do you handle after-hours leads?

Before we set up the campaign, we ensure leads are transferred according to the buyer's hours. No lead is sent after hours; if any are, they are not billable.

What reporting do you provide in real-time?

Customer details are passed via API so that once the call gets transferred, loan officers have all the details.

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Heritus Algorix

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Commercial Loan Processing & Underwriting

Heritus Algorix provides a robust commercial loan processing platform built for high-value and complex lending workflows.
Our system is designed to support multi-level underwriting, approvals, and secure agreement execution.

What We Do

We deliver a complete commercial loan management solution, including:

✅ Commercial loan application management
✅ Extensive document handling and verification
✅ Multi-stage underwriting and approval workflows
✅ Risk assessment and decision tracking
✅ Multi-party digital agreement signing

Key Capabilities

Advanced Underwriting Workflows: Supports layered underwriting and structured approval hierarchies.

Multi-Party Signing Enables customers, internal authorities, and legal signatories to execute agreements digitally.

Audit & Compliance Readiness Every action is logged and traceable for internal reviews and audits.

Scalable Architecture Built to handle growing loan volumes without performance bottlenecks.

Commercial Loan Workflow

Lead Intake

Loan Application

Document Review

Underwriting (Multiple Levels)

Decision

Agreement Generation

Digital Signing

Completion

Heritus Algorix

Commercial Loan Processing & Underwriting

We deliver a complete commercial loan management solution, including:

Key Capabilities

Lead Intake

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